Return and Exchange policy

Makeup products may only be returned if they are unopened, unused, and in their original packaging within a period of 14 days.

Refunds can take up to 21 working days.

If your package is visibly damaged on delivery, please tell the person delivering your products that you wish to return them due to damage.

If your goods are received faulty once opened please contact us on orders@sellma.shop our via DM on our social media platforms within 24 hours of receiving your order. Our team will be more than happy to help you.

Returns exceptions

Please note:

• We are unable to take returns on products not purchased online at ww.sellma.shop. If you purchased a product at one of our authorized retailers or counters, please contact them directly.

• For all bundle or ‘build your own beauty kit’ purchases, individual components may not be returned separately.