{"id":19463,"date":"2025-12-18T12:07:56","date_gmt":"2025-12-18T12:07:56","guid":{"rendered":"https:\/\/pro.sellma.shop\/?page_id=19237"},"modified":"2026-05-08T08:31:10","modified_gmt":"2026-05-08T07:31:10","slug":"return-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/sellma.shop\/sq\/return-and-exchange-policy\/","title":{"rendered":"Return and Exchange policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Return and Exchange policy<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Makeup products\u00a0may only be returned if they are unopened, unused, and in their original packaging within a period of 14 days.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Refunds can take up to 21 working days.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If your package is visibly damaged on delivery, please tell the person delivering your products that you wish to return them due to damage.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If your goods are received faulty once opened please contact us on\u00a0<a href=\"mailto:orders@sellma.shop\">orders@sellma.shop<\/a>\u00a0our via DM on our social media platforms within 24 hours of receiving your order. Our team will be more than happy to help you.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Returns exceptions<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Please note:<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u2022 We are unable to take returns on products not purchased online at ww.sellma.shop. If you purchased a product at one of our authorized retailers or counters, please contact them directly.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u2022 For all bundle or \u2018build your own beauty kit\u2019 purchases, individual components may not be returned separately.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return and Exchange policy Makeup products\u00a0may only be returned if they are unopened, unused, and in their original packaging within a period of 14 days. Refunds can take up to 21 working days. 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